Shipping Policy

Last Updated: 30th May, 2026

Order Processing

Orders are generally processed within 1–5 business days after payment confirmation.

Made-to-order, customized, engraved, or personalized jewelry may require additional production time.

Domestic Shipping (India)

  • Shipping is available across India.

  • Estimated delivery: 2–10 business days depending on location.

  • Tracking information will be provided once dispatched.

International Shipping

IGNITE GEMS ships to select international destinations.

Estimated delivery times vary by country and customs clearance procedures.

International customers are responsible for:

  • Customs duties

  • Import taxes

  • VAT/GST

  • Brokerage fees

  • Other local government charges

These fees are not included unless explicitly stated.

Delivery Delays

Delivery estimates are not guaranteed.

IGNITE GEMS is not responsible for delays caused by:

  • Customs authorities

  • Weather events

  • Natural disasters

  • Carrier disruptions

  • Government restrictions

Lost or Damaged Packages

Please notify us within 48 hours of delivery if your package arrives damaged.

Claims may require photographs and supporting documentation.